FAQ

We have compiled some general information based on past guest inquiries.

  • Our Cheesecakes
    All our cheesecakes begin with the same basic ingredients:
    • Kraft Philadelphia Cream Cheese
    • White sugar
    • Sour cream
    • Eggs
    then flavoured with real fruit, chocolate, liqueurs or compounds. They are then baked at a low temperature for 5-6 hours, cooled and decorated.
  • Special cakes

    Whether you are looking for a cake or cheesecake to feed 6 or 60, we have the right cake for you.

    You can stop in to any Cafe location to purchase a traditional-size or large-size cheesecake that we are currently featuring.

    If you require a special cake, please pre-order your special cake by calling your local Cafe location. Please allow 24 hours for our Cafes to bake and decorate your special event creation.

  • Cake handling: The perfect slice of cake

    Heat your knife under hot water, wipe dry and cut into the cake. Keeping your knife clean and hot for each slice will ensure a clean, perfect slice every time.

  • Kids menu

    Like our regular menu, our Kids' Menu features a large selection to choose from. If you're under 10 years of age, you can pick from a list of burgers, pasta, grilled salmon or chicken, pizza, chicken fingers and special drinks.

    Our Kids' Meals include two chocolate chip cookies with a scoop of ice cream and chocolate sauce.

  • Reservations

    The Cheesecake Cafe operates on a first-come, first-served basis. However, we do take limited reservations for parties of 10 or more. If you are planning to come with a party of 10 or more between Monday to Thursday, do call ahead to let us know and we will try our best to get you seated as quickly as possible.

    We also have a Call Ahead Program that allows our guests to call before arriving to the Café. If we are on a wait list, we'll add your name to the list, which lessens your wait time when you arrive.

  • Donation Requests

    The Cheesecake Cafe is an active supporter of a variety of groups in our community raising money for worthy charitable causes.

    For all donation request inquiries, please send a letter of request to the location nearest you or our Office Support Centre at:
    10319 Saskatchewan Drive Edmonton, AB T6E 4R7

  • Allergies and dietary concerns

    Our staff and managers know how important allergies and dietary concerns are to our guests. We do our best to accommodate any special dietary requirements that our guests may have.

    Our menu features an award-winning selection of meals for those guests requiring a gluten-free diet.

    Our dessert program doesn't miss out either. We create a gluten-free, sugar-free Original Cheesecake served with a sugar-free four berry sauce.

  • Vegetarian

    Our vegetarian dishes are easy to locate on our menu. Simply look for a leaf symbol to the left of each vegetarian dish.

  • Real food. Real easy.

    Our entire menu is available for take out. Place an order by calling your local cafe direct or order at the dessert counter in the Cafe. Please visit the menu page on this website where you can view our selection online.

  • Large parties and special occasions

    The Cheesecake Cafe loves to party and we can easily seat large groups. When celebrating a birthday with us, let your server know that you're celebrating a special occasion and at the end of your meal, the birthday guest will be presented with a complimentary slice of cheesecake, complete with a lit candle. Hurray!